About Us
ABOUT US
Erst Group Foreign Trade Limited Company is a corporate company with international connections and business partnerships, aiming to be an important part of the regional supply chain. In line with regional and global needs, we are involved in the processes of supplying raw materials, finished and semi-finished products, and responding to the needs of potential customers with affordable and high quality products within reasonable time. Our main goal is to have a say in the sector with the price, quality and delivery time advantages we offer. With our equity structure, investments and process management experience, our progress towards our goal continues with firm steps.
OUR VISION
As Erst Group, our main goal is to respond to the needs of our customers, to be an important part of the international trade chain, and to preserve the place we have gained in the sector by providing timely and quality service with an understanding of unconditional customer satisfaction. We believe that we can take long distances in a short time on this path we started with our knowledge, experience, international connections, innovative project approaches and our own resources.
OUR MISSION
From customer expectation to market expectation, from technological follow-up to innovative steps, from correct management moves to individual success, meeting the raw material needs of our customers, while doing this, following the world standards and incorporating technological innovations into the product quality, supply-sales-after-sales follow-up- is to continue the process management steps successfully.
OUR QUALITY POLICY
Erst Group acts with a sense of duty that prioritizes customer demands, expectations and satisfaction and meets these expectations in the best way possible. Erst Group, which closely follows the technological developments and provides world-class service in order to present the highest quality products to the customers in the most accurate way, in order to develop and maintain the qualified manpower in the sector; has prepared the necessary ground for employees to develop themselves and reveal their potential, and with this discipline and foresight, it aims to be a leader in quality and in every field.
OUR VALUES
Business Ethics
Developing a relationship of mutual respect and trust between our customers, shareholders, business partners and employees with the awareness of legal and commercial responsibility; To make the principle of fair, transparent, respectful, stable and honest communication, which we adopt in our internal and external activities, the core of our corporate culture.
Customer Experience
While meeting the needs and expectations of our valued customers, which is our priority, at the highest level; To ensure brand credibility by providing a perfect shopping experience with our 'Holistic Customer Service' policy covering pre-sales and post-sales.
Respect for Human and Environment
To ensure that our company, which is aware of our responsibility towards the people and the planet we live in, which we put as the most important value on the foundation of our foundation, remains loyal to an environmentally and human-friendly business approach that has developed social responsibility, by adhering to the existing national and international laws and ethical values in the management and decision-making processes.
Productivity
To ensure the satisfaction of our existing customers and gain new customers by focusing on continuously increasing our productivity in a planned and disciplined manner by combining our commercial experience with team spirit in a sustainable organizational structure that uses capital, technology, knowledge and human resources efficiently.